Job Summary:

Under the guidance of the Director, Knowledge Services and the Competitive Intelligence & Knowledge Service Manager the Competitive Intelligence & Knowledge Service Specialist II will conduct targeted research and analysis on companies, industries, practice areas, geographic markets, and competitors, using a variety of online research tools to identify emerging issues and trends and prepare insightful and actionable intelligence. Additionally, this position will take an active role in creating and maintaining content on the firm’s intranet.

Responsibilities:

•  Develop and conduct company, industry, and other research to support firm wide strategic initiatives
• Gather, synthesize, and summarize relevant, well-targeted research about current and prospective clients, industries, and competitor law firms for attorneys and administrative groups to facilitate decision making and business planning
• Create alerts to track news regarding current or prospective clients, practice areas, legal and other industries, and inform appropriate firm contacts
• Research and provide SIC and NAICS code information to Accounting to aid in business development and competitive intelligence research
• Manage and trouble- shoot issues with the firm’s intranet Kutak Rock Knowledge
• Create firm-wide client, industry, and competitor law firm profiles for easy access for firm attorneys on Kutak Rock Knowledge (intranet)
• Update office, practice area, and administrative department intranet pages
• Develop resource pages for practice areas specific resources
• Train staff on how to update and/or edit their office or department’s content
• Handle docket, case, and article document retrieval requests
• Monitor legislation, industry trends, court decisions affecting clients and client-related industries
• Participate in the ongoing evaluation of new research resources and processes
• Record research projects and time using InTapp and SydneyEnterprise in a manner that meets deadlines and provides meaningful ROI metrics
• Assist with special projects as assigned by the Director, Knowledge Services, or the Competitive Intelligence & Knowledge Services Manager

JOB SPECIFICATIONS

Qualifications: Education & Experience

·         Master’s degree in library & information science

·         Bachelor’s degree and work experience in lieu of master’s degree will be considered

·         Two to four years of professional experience handling competitive intelligence or general business research, law firm experience preferred

·         Prior experience creating, maintaining, and  publishing content to an intranet

Qualifications: Skills & Abilities

·         Ability to manage multiple tasks, prioritize and complete projects within provided time limit

·         Some experience using research and analytics databases including Westlaw Precision (or Edge), Westlaw Litigation Analytics, Monitor Suite, Hoovers, Mergent, Law.com Compass and PACER

·         High degree of attention to detail, accuracy, and consistency

·         Intermediate level understanding of Excel and data analysis principles

·         Strong analytical skills

·         Clear, concise, and effective verbal and written communication skills

·         Knowledge of customer service expectations

·         Ability to work independently and collaboratively, often with team members in other offices and/or time zones

·         Strong interpersonal skills and ability to build relationships and work collaboratively with a wide range of individuals

·         Willingness to assist with various administrative duties and projects as necessary

·         Ability to regularly report to work on days and times scheduled

Interested individuals may apply at: https://www.kutakrock.com/general-content/careers